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FAQ

Find answers to your questions. Post new questions and comments.

Ask a question

Most questions are responded to within 24 hours.

Report a problem

Report problems to our support staff. Most questions are responded to within 24 hours.

Request an upgrade discount

Request a discount from SALT 16 or SALT 2012 to the lastest version of the software, SALT 18.

Check for service packs

Be sure your copy of SALT software is current.

How to install and activate the software

Instructions for downloading, installing, activating, and deactivating your software. Includes network installation instructions.

How to deactivate and move the software

Instructions for deactivating and moving your software.

How to uninstall the software

Instructions for uninstalling your software.

Register your software

Register your software so we can provide you with customer support and update information.

Transcription services

Overcome the transcription hurdle.

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